Not so long ago, siloed client data was the norm. Client relationship management (CRM) software was usually used by sales teams to track their meeting data, but it was often only installed in onsite computers and keeping it updated was often a multi-task endeavor. Sales and customer services teams in the field had to keep their notes in separate documents until they were able to upload them into the database. This meant that businesses were regularly using incomplete client information to make decisions and had no way of knowing if the available data truly showed the latest interactions.

Thankfully, that all changed with the advent of cloud technology. In this decade, businesses empower their customer service teams with devices they can use to update their databases in real time and applications that integrate information directly into their client’s profile. And in this regard, Microsoft Dynamics 365 is leading the industry with a connected AI business cloud that fosters innovation and efficiency. Read this infographic to learn about the unique aspects that make Dynamics 365 the hero brand of cloud-based business applications.

View: Move to the connected AI business cloud

Collaboration software is evolving. These days, just having chat-based capabilities is simply not enough, as anyone who’s ever received nefarious “check your email” messages can relate. That’s why leading enterprises are constantly striving for integration and convenience. After all, using multiple logins, juggling a dozen passwords, and getting bombarded with useless DMs is no one’s idea of an efficient workspace.

Today, our collaboration tools have become increasingly integrated with each other. Chat-based applications can now send files, serve as online storage for critical project management, and function as digital meeting rooms. This not only saves time, but also enables valuable reporting and management capabilities that are crucial for today’s global businesses.

In this infographic, you’ll get familiarized with the Microsoft Teams Developer Platform and how it can be leveraged to extend the effectiveness of your existing apps as well as create new ones that maximize your teams’ efforts.

View: Amplify your apps with Microsoft Teams Developer Platform

More organizations are using virtual environments to increase productivity and save money. Learn about the benefits of Windows Virtual Desktop below.

View: Enabling your remote workforce infographic

Regardless of your business or industry, it’s most likely that your digital transformation initiatives require a stable, secure, and flexible platform that can scale and adapt to your projected growth. You also want a flexible business partner, one that can adapt to your established methodologies and effectively complement your teams’ unique strengths.

Subscribe now to learn how you can leverage Microsoft Azure IoT and the Microsoft Partner Program to create growth-enabling digital transformation and long-term partnerships that drive success for your business.

View: Start your IoT journey with industry-leading SaaS and PaaS offerings. Learn more about Microsoft Azure IoT.

Recruiting has evolved. Fueled by machine learning and AI, today’s top recruiters are implementing a host of digital tools to not only help them locate the best talent, but also statistically identify which candidate is the best for each role. And with the expanding reach and integration available within digital collaboration software like Microsoft Teams, the odds of choosing the wrong person for an important role are fading into obscurity.

Stay subscribed to learn more about Modern Workplace trends and how you can empower your recruiting teams with Microsoft.

View: Use machine learning to analyze candidate information and recruit the best talent. Learn more about Microsoft Teams.

Accurate client information is the holy grail of customer service. And it’s no secret that keeping your customer service teams’ data constantly updated is key to securing happier customers and brand loyalty. Less talked about, however, is the fact that people feel comfortable sharing their most intimate problems because they trust that their data is being kept safe and far away from prying eyes or cybercriminals.

Subscribe now to stay updated on how the Microsoft cloud is empowering governments and health providers to keep their citizen and patient data secure while enabling their growth, trust, and digital transformation.

View: Keep your citizen and patient information secure with the power of the cloud. Learn more about Microsoft for Government.

Accurate client information is the holy grail of customer service. And it’s no secret that keeping your customer service teams’ data constantly updated is key to securing happier customers and brand loyalty. Less talked about, however, is the fact that people feel comfortable sharing their most intimate problems because they trust that their data is being kept safe and far away from prying eyes or cybercriminals.

Subscribe now to stay updated on how the Microsoft cloud is empowering governments and health providers to keep their citizen and patient data secure while enabling their growth, trust, and digital transformation.

View: Keep your citizen and patient information secure with the power of the cloud. Learn more about Microsoft for Government.

With Microsoft, security can be simple once again. Microsoft 365 provides an intelligent security hub that works seamlessly across platforms, going far beyond Microsoft—to Linux and Mac, to AWS and beyond, so you can manage mission critical workloads with the right tools at your fingertips. Watch the video to learn more.

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Team synergy is critical to ensuring the success of a project. But this isn’t just a matter of putting people together in a project and expecting results. An active effort must be made to ensure everybody is well aware of their role, scope, and how to collaborate so that all teams can create a methodology that pushes the project forward on time and within budget.

In this video, you’ll learn how Finning, the world’s largest Caterpillar dealer, has created a culture of collaboration with their digital transformation partner to drive successful IoT initiatives, and how they made it all possible by using Azure IoT.