Deepen and engage customers with AI
Microsoft Analytics and AI accelerates digital transformation that deepens engagement, predicts outcomes, and automates operations. Subscribe now!
- Published in Microsoft
Security Azure Infographic
Securely harness the power of the cloud with Azure Advanced Threat Protection. This infographic outlines how your organization can trust Azure Advanced Threat Protection as it provides real-time security at enterprise scale, detect threats quickly, and allows your business to stay focused on what’s important.
- Published in Microsoft
Ste. Michelle Wine Estates ensure business continuity with Dynamics 365
In this video, see how Ste. Michelle Wine Estates continues to prioritize the safety and well-being of its employees and customers during the COVID-19 pandemic. The company has taken numerous precautions to minimize risk and has transformed business processes to serve its customers during these difficult times. Microsoft Dynamics 365 solutions help this company stay in touch with employees, maintain facilities, meet new business requirements, and more.
- Published in Microsoft
Allstate transforms the customer experience with Azure AI
This video showcases how Allstate is transforming customer support with artificial intelligence. With Azure Cognitive Services, Allstate is capturing insights from customer calls to enable a more seamless customer experience.
- Published in Microsoft
The leading South African law firm steps up digital innovation to build the legal practice of tomorrow
With over 150 years of history and experience in the legal market, Webber Wentzel has become one of South Africa’s most prominent law firms, operating at the forefront of legal services and home to the country’s longest-standing pro bono practices. The firm aims to act as a beacon of innovation for the industry. In this video, see how Webber Wentzel has taken advantage of the capabilities of Office 365 to create a more efficient and collaborative workplace for its teams, while facilitating and securing client interactions.
- Published in Microsoft
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Overcoming misconceptions about open source
Driving adoption of open-source DevOps becomes easier after addressing four common myths. Myths like open source isn’t secure, or open source isn’t enterprise-grade. For debunking these and more, this infographic has the answers.
- Published in Microsoft
Microsoft pivots to digital selling with Dynamics 365 to reach more customers
Microsoft has flipped the traditional sales model over the past few years, from inside sales teams supporting field sales teams to those inside teams now outnumbering their field counterparts. Today, more than 2,500 digital sellers serve customers from eight sales centers around the world. As more customers move to digital buying, the volume of leads generated has grown exponentially. To keep up, Microsoft Digital Sales turned to Microsoft Dynamics 365 Sales and Sales Insights to scale for increased demand, engage customers remotely, and increase seller productivity.Scaling for increased demandAs millennials move into the ranks of decision makers, they’re expecting digital buying experiences. In response, inside selling increased 89 percent in just four years, according to a 2017 InsideSales.com study. That has resulted in more leads, more contacts, more activities, and more digital channels—and traditional tools and processes no longer meet these new challenges. Microsoft found the answer in its own business solutions, Dynamics 365 Sales and Sales Insights.
- Published in Microsoft
9 tips for meeting with Microsoft Teams
Microsoft Teams enables you to host and participate in more productive meetings and invite anyone to join you. This makes Teams a perfect solution where you can communicate and meet with anyone inside or outside your organization – even if they are not a Teams user. This blog offers 9 tips to having more productive meetings with attendees in and outside your organization.
- Published in Microsoft
Alaska Airlines makes shopping easier
A great online shopping experience begins with great software. Alaska Airlines is using microservices, Microsoft Azure, and Windows Server Containers with Docker to launch new e-commerce features faster—in minutes versus days. Travelers get new offers sooner, which translates to happier customers and higher revenues. By running its e-commerce engine in Azure in hybrid fashion, Alaska can also scale more easily and cost-effectively, ensuring its sites run at the optimum point of performance and cost.
- Published in Microsoft