Incident Management makes project & task completion a simple process
Incident Management, helps in the project management process by recording all the processes and actions taken to address and solve critical problems in a business, from how incidents are detected and communicated, who is responsible, resolution, etc.
Phases
The Incident Management App, serves all 5 phases of the implementation of a project
Initiation
Project planning
Execution
Monitoring and Controlling
Closing
and ensures a number of unique advantages for each organization such as :
Reduce email exchange by 90%
Strategic planning, easier execution and completion of the project
Definition of an action plan & time plan for easier monitoring of the project
Better management of customers and resources
Reduction of time &cost
Categorization of needs and priorities
Better management of customers and resources
Cooperation between teams
Easy monitoring and improvement at every stage of the project
Simplified control and approvals process
Creation of quantitative & qualitative KPIs that help in the best & most economical solution of the problem
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