This video showcases how Allstate is transforming customer support with artificial intelligence. With Azure Cognitive Services, Allstate is capturing insights from customer calls to enable a more seamless customer experience.

Artificial Intelligence (AI) is the catalyst for the fourth industrial revolution, the most significant technological advancement thus far. AI has the potential to solve incredible challenges for all of humanity, including climate change, education, design, customer experiences, governance, and food. That said, among the biggest concerns regarding AI is the potential for unexpected and unintended consequences in building and deploying AI products.

According to Nate Yohannes, Principal Program Manager for Mixed Reality and AI Engineering at Microsoft, having appropriate representation at decision-making tables when building AI products is critical to help prevent these unfortunate scenarios. From his perspective, representation will go a long way toward preventing the unexpected consequences of AI products, and it will also guarantee that the products that are created will have the widest consumer base possible: everyone.

Listen to this podcast for an inspiring conversation about how to make the possible a reality by approaching AI with a new mindset that takes into consideration its full potential for improving the lives of everyone.

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Game-changing technological innovations are having profound repercussions in almost every industry across the world. The health sector in particular is embracing innovations that offer significant business opportunities for entrepreneurs and investors. And with tech developers, engineers, and researchers regularly breaking new ground and achieving what was once thought impossible, it seems that the question to ask now is not if a given breakthrough can be achieved, but when.

Read this article to learn about the five key areas in which digital transformation is enabling providers to drive breakthroughs in healthcare and deliver improved patient experiences.

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According to the World Health Organization, more than one billion people globally are living with a disability, yet only one in ten has access to assistive technology.

Inclusion is an important topic for Microsoft; to help everyone get the most from accessibility resources, the company has created the Disability Answer Desk (DAD). It’s free, 24/7 technical support from Microsoft experts trained in assistive technologies. All organizations have assistive technology needs, and for some its absolutely crucial.

View this video to learn how the New South Wales education department utilizes Microsoft Teams to address assistive technology needs for its students and staff.

Organizations that modernize their data estate can reap major benefits, including enhanced security and compliance, significant cost savings, and the ability to empower employees via business insights and advanced analytics capabilities. Organizations that don’t, on the other hand, risk putting themselves behind the curve by missing out on game-changing cost benefits, leaving their businesses open to potential vulnerabilities, and by not taking advantage of modern analytics capabilities.

Read this infographic to learn how businesses are taking advantage of the latest technologies by modernizing their datasets to create transformational benefits throughout their organizations, and discover how they’re doing so by leveraging Microsoft Azure.

View: 3 reasons to modernize your data estate ​

As the healthcare industry continues its rapid shift toward value-based care, providers are facing a stark challenge: evolve quickly or risk losing patients. To remain competitive, modern healthcare leaders must find ways of unifying healthcare data to unlock connectivity and interoperability that can improve the value of care. Effective strategies must address healthcare’s core challenges comprehensively through modern technologies that support multifaceted goals to achieve exponential improvements, instead of one-off solutions that address single challenges.

Read this eBook to learn how unlocking interoperability via Microsoft Dynamics 365 can help your organization enable personalized care, reimagine healthcare, improve operational outcomes, and empower care teams. You’ll also discover how achieving these four objectives will allow your organization to reduce costs, increase revenue, and better manage risk, leading to dramatically improved patient outcomes.

View: Microsoft Dynamics 365: Rapid healthcare transformation demands a holistic approach

Every team has unique needs. Microsoft Teams is the teamwork hub and solution-tool to address those needs and help your customers reach maximum business outcomes.

Help your customers realize the value of Microsoft Teams with a custom solution that integrates workflows and business processes in a single hub for teamwork, increasing productivity across the organization.

Follow the recommended steps in this practice-building infographic—download it now!

View: Building a Microsoft Teams Custom Solutions practice

Keep up to date on cloud solutions to transform customer engagement. Subscribe now.

View: Employ flexible, open hybrid cloud solutions and transform customer engagement ​

Not so long ago, the drawbacks of storing databases in the cloud were so great that most businesses gave it little thought. Today, the benefits far outweigh the shortcomings, with an incredible array of additional services and solutions now available that provide organizations with unparalleled efficiency and growth potential. Not only is the price-to-performance ratio of cloud software much better than that of on-site servers, but an array of additional services and solutions can also now be integrated in cloud applications.

Subscribe now to learn more about how cloud migration can provide you organization with the scalability and flexibility it needs to support its digital transformation roadmap, as well as how you can reap the benefits of industry-leading capabilities by using Microsoft Azure.

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Digitizing behind-the-scenes processes potentially offers one of the most important productivity gains the public sector has seen in decades. It’s also one of the most challenging undertakings an organization can pull off. Many well-intentioned digital efforts have been plagued by unfortunate side effects, including high costs, burdensome efforts, and lack of positive results. To prevent these scenarios, governments must concentrate their digital efforts on improving the experiences of users, rather than upgrading technologies for their own sake.

Subscribe now to learn how Microsoft for Healthcare enables providers to deliver patient-centric experiences that fuel growth and increase the productivity of care teams.

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