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Collaborate with Microsoft Teams
This infographic lists the many ways you can use Microsoft Teams to drive workplace collaboration. It also provides statistics on the success and popularity of Microsoft Teams.
- Published in Microsoft
HP uses AI to transform its customer support experience
HP Inc. handles more than 600 million technical support contacts each year, and the company strives to make every single one a satisfying experience for the customer. To improve both self-service and contact center support delivery, HP built a virtual agent using the Microsoft Dynamics 365 AI solution for customer service. Customers can now interact conversationally with the assistant to solve common problems, support staff use the Microsoft AI solution for instant access to a wealth of troubleshooting information, and the company gains deeper insights into common customer issues.
- Published in Microsoft
GitHub seeks security
Microsoft GitHub has created an innovative workflow for people involved in security to work together to write and maintain secure code. Security Lab is GitHub’s meeting ground for security researchers and developers. The lab has a focus on open-source software and is raising the bar for competitors. Read more about GitHub’s moves to fix system security through collaboration in this article from Forbes, then contact us to learn more.
- Published in Microsoft
CWPS uses Microsoft Teams to reimagine sales project workflows
How can your organization benefit from Microsoft Teams? Learn from Frank Lusko, the EVP of Sales and Marketing at CWPS, to hear how his sales team has benefited from this collaboration tool through features such as notification alerts and planner scheduling.
- Published in Microsoft
Partner Opportunity Playbook: Business Analytics and AI
This playbook highlights the various ways Microsoft Analytics and AI can help your customer’s business. It briefly and visually covers the process Analytics and AI follow to produce insights and action. The playbook also lists various practical ways Analytics and AI can be applied in a business context, such as intelligent customer service.
View: Partner Opportunity Playbook: Business Analytics and AI
- Published in Microsoft
Fortnum and Mason delivers memorable customer experiences with Microsoft Dynamics 365
- Published in Microsoft
Improve performance with faster, more accurate insights and predictions
Microsoft Analytics and AI takes innovation to the next level with faster, more accurate insights and predictions. Subscribe now to stay informed!
View: Improve performance with faster, more accurate insights and predictions
- Published in Microsoft
Turn prospects into engaged customers
Today’s B2B buyers have high expectations, and those expectations will not be met if B2B buyers are accustomed to sophisticated consumer interactions in their personal lives. Executive B2B buyers are not impressed by marketing driven by large, relatively impersonal data analysis that leads to inconsistent and conflicting interactions or sales outreach that doesn’t cater specifically to their needs at the right time. This blog recommends taking a new approach that unifies relationship data across the full customer lifecycle.
- Published in Microsoft
Protect the privacy of your Microsoft Teams meetings
With the increased usage of Microsoft Teams to conduct virtual meetings, the need for tactical best practices to protect your privacy from intruders is also on the rise. This thought leadership article explores how to protect the privacy of your Microsoft Teams Meetings with easy ways to mitigate the risk of such problems by updating your settings.
- Published in Microsoft
Modd.io brings open source game development to everyone
Modd.io is a Canadian startup that has created an innovative open source gaming platform written entirely in Node.js on the Azure platform. Using a proprietary visual scripting language, Modd.io allows individuals without an extensive background in coding to create and publish HTML5 multiplayer games. Its community of gamers can play user-generated games, even viewing and using shared source code in their own creations. Read on:
- Published in Microsoft