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September
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Customer story: Moneris and Dynamics 365

Why bring your customers a personalized experience? Because it can save you a lot of money. At least that’s what Moneris realized after integrating Dynamics 365. By integrating a robust customer relationship management platform, their agents have access to the information they need to start calls with a friendly, helpful approach, improving their customer resolution rate, and saving a substantial amount of cash. CANDI is adept at helping businesses like yours integrate business management solutions to create exceptional customer experiences. Contact us today to find out how we can help.

Having 24-hour access to data might not seem important, but for Abu Dhabi Global Market Courts (ADGM), it was a necessity. With their shift to Azure, Office 365, and Dynamics 365, ADGM knows no physical or time boundaries. Litigants can process their suits quickly, and this shift has paved the way for secure scale and a better relationship with the community. At CANDI, we know the digital transformation journey can be a major undertaking. Find out how you can plan, integrate, and implement Microsoft solutions to transform your business’ data platform today. Contact us to find out more.

Customer Story: Puma and Office 365

Puma is one of the world’s largest sports brands. That success doesn’t just apply to their apparel, it applies to their IT infrastructure, as well. In order to enable fast communication, Puma needed a cloud solution that could be easily integrated into their existing system. With Microsoft 365, they were able to do all of that and more. At CANDI, we can help you do the same with a suite of solutions from Microsoft. We’ll help you integrate those solutions to keep the speed and ease of communication going in an otherwise chaotic time. Contact us for more information.

Customer Story: Kier Group PLC

When Keir adopted Microsoft 365 E5, the visibility it provided immediately allowed them to detect hackers across the globe using compromised credentials to gain access to Keir’s systems. They stopped over 90,000 intrusion attempts in the first month alone.

Innovative systems, visibility, and ease of use enable Keir to reduce their response times to such attacks from weeks to mere hours, allowing them to spend more time growing and improving their business.

What new security insights are waiting for you? CANDI is ready to help you find out.

Modern trends like social media, mobile devices, and IoT, are producing so much data that the volume in existence is doubling every two years. Many corporations understand the potential for this data to provide useful insights but not many are able to process it in a time-effective way to inform decisions.

This could be your differentiator. The cloud and AI analytics have the ability to process huge amounts of data and provide actionable insights to your business in a timely manner.

At CANDI, we want to ensure you’re using every tool available to you, including your own data! Contact us to learn more.

If you’ve ever lost data, you know the “If only I had remembered to save that file” feeling. With the cloud, there is no “forgetting to save,” and for a business like yours, that peace of mind is priceless. That’s why you need to integrate a great business cloud solution like OneDrive, which can offer you the protection you need with SSL encryption and automatically ensure your files are backed up.

Adopting new solutions can be challenging, getting the right help isn’t. At CANDI, we know how to get you up and running with a new cloud solution fast. Contact us today to find out how we can help.

What are you doing to make customers come back? It’s your job to reach customers where they are and get their repeat business. That’s customer loyalty and it’s where your customer’s true value comes from in today’s market.

At CANDI, we want you to have the tools you need to foster a strong, loyal customer base. With many customers completing their purchases online, that’s where you should start the process. With a solution like Dynamics 365, reaching your customers is a whole lot easier. Contact us to learn how we can help you integrate great solutions and meet the needs of your evolving customers.

Microsoft SQL Server 2019

To build scalable business success, you need to start with a scalable data platform. At CANDI, we know that it can be helpful to have a team of professionals at your back who can help you adopt the right solutions for your data needs.

SQL Server remains the only commercial database with AI built in, and now it supports even more machine learning scenarios. As it so happens, we’re experts at helping businesses integrate SQL Server. Contact us today to learn more about the process and the benefits of working with our team.

In a constant attempt to unify communications at Microsoft, they seek a perpetual state of transformation. Leveraging the advantages of cloud-based communication is one area that they have found substantial gains. Using Skype enables their employees to work remotely and encourages them to bring-their-own-device. Your business can leverage those same modern digital advantages by integrating the solutions just like Skype.

At CANDI, we’re knowledgeable in the space and can help you to transform your business. Contact us to find out how we can help.

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Belgrade Nikola Tesla Airport

Chances are, you could be spending less on your backup infrastructure. Belgrade Nikola Tesla Airport wanted to save money on their backup infrastructure too. By integrating the right cloud solution, you could save big. Belgrade Nikola Tesla Airport will save up to 69% by switching from on-premises to the Microsoft cloud.

Navigating your business to the cloud can be tough, and with the security of your data on the line, you shouldn’t take any chances. At, CANDI, we specialize in helping businesses like yours to make the journey to the cloud. Contact us to find out how we can help today!

Only 16% of support calls are resolved in the first 5 minutes. That can add up quickly across multiple employees and calls each day. Automating that customer interaction can save your business valuable time with guided, intelligent service that improves agent productivity, speeds resolutions, avoids escalations, and creates better customer experiences.

At CANDI, we want to help you integrate a solution that can do all of these things. Dynamics 365 is one such program, and we’re masters at helping businesses adopt and integrate it as a customer support solution. Contact us to find out how we can help.

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